Shipping and Return Policy

Thank you for shopping with Bugyaal. As a business based in a remote village, we appreciate your understanding of our shipping processes.

Processing Time: All orders are carefully packed with love and care. Please allow 3 business days for order processing. We want to ensure that each item meets our quality standards before it reaches you.

Shipping Methods: We offer standard shipping via reliable carriers. While we strive to send out your order as quickly as possible, please keep in mind that our location may lead to slightly longer shipping times, especially during peak seasons.

Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order. We aim to keep our rates fair and transparent. We offer complimentary shipping on orders above INR 2000.

Delivery Times: Once your order is shipped, delivery typically takes between 5-8 business days, depending on your location. We appreciate your patience, as sometimes delays may occur due to weather conditions or carrier issues.

International Shipping: At this time, we only offer shipping within the country. We hope to expand our reach in the future!

Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your package’s journey to you.

Lost or Damaged Items(Return Policy): If your order arrives damaged or you do not receive it, please contact us within 7 days of delivery. We will do our best to resolve the issue promptly.

Thank you for supporting our mission to promote health and well-being from our little corner of the world. Your patience and understanding are greatly appreciated as we bring you mindful products that nurture your everyday life.

Warm wishes,
Bugyaal